SAP Knowledge Base Article - Preview

3030020 - How the Ticket Resolved On Field Works

Symptom

This document describes how the field Resolved On works for Tickets.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket, Field Populated; Ticket Not Completed; Data Fields; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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