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SAP Knowledge Base Article - PreviewSymptom
When configuring the Standard Web Service ManageServiceRequestIn, some specific fields are always returning empty values (e.g Subject).
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Web Service; Ticket Missing Details; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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