SAP Knowledge Base Article - Preview

3030045 - Web Service ManageServiceRequestIn Not Replicating Specific Fields

Symptom

When configuring the Standard Web Service ManageServiceRequestIn, some specific fields are always returning empty values (e.g Subject).


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Web Service; Ticket Missing Details; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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