SAP Knowledge Base Article - Public

3030347 - Event reason and Event date not listed in the drop down of Internal job history

Symptom

How to display Event reason and Event date in Internal Job History portlet?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Navigate to the Admin Center > Configure People Profile;
  2. Select Custom Block: Internal Job History;
  3. Drag and drop the block to where it should show in the profile;
  4. Select the block to edit its properties;
  5. Under job info fields click to add field > click on the drop down of the selected field;
  6. Result: Event Reason and Event Date are not appearing in the drop down list for selection.

Cause

Job Information HRIS Element is not configured for any country in CSF succession data model.

Resolution

Add Job Information HRIS Element in Country specific succession data model for any country, in order to make "Event Reason" and "Event Date" visible in the Job Info fields of Internal Job History portlet.

Keywords

Internal Job History, Portlet, Event Reason , Event Date, Field, Not Listed, Not Visible, Not Available, Configure People Profile, Drop Down, List, ECT-57629. , KBA , LOD-SF-EP-IJH , Internal Job History , How To

Product

SAP SuccessFactors HXM Suite all versions

Attachments

no_CSF_jobinfo.PNG