Symptom
- An inactive or terminated profile is still visible under the position org chart
- Note that this user was once an internal active employee and was terminated and been inactive.
- OR as a new hires, who have not completed the Manage Pending Hires process, it is expected for them to appear inactive in the org-chart. During the onboarding process, a temporary profile is being created for the candidate. This temporary profile will be available in the Position Org Chart as INACTIVE prior to the actual start/hire date of the candidate. Once they are hired, the actual employee profile will be created and the temporary one will be removed. (Mentioned in KBA: 3026712, see from 'See Also' section of this guide)
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Environment
SAP SuccessFactors Onboarding
SAP SuccessFactors Employee Central
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions
Keywords
obx, inactive user position, terminated, employee, position, org chart , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , LOD-SF-EC , Employee Central , Problem
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