SAP Knowledge Base Article - Preview

3030378 - Inactive Employee Still Appearing in Position Org Chart - Employee Central

Symptom

  • An inactive or terminated profile is still visible under the position org chart
  • Note that this user was once an internal active employee and was terminated and been inactive.
  • OR as a new hires, who have not completed the Manage Pending Hires process, it is expected for them to appear inactive in the org-chart. During the onboarding process, a temporary profile is being created for the candidate. This temporary profile will be available in the Position Org Chart as INACTIVE prior to the actual start/hire date of the candidate. Once they are hired, the actual employee profile will be created and the temporary one will be removed. (Mentioned in KBA: 3026712, see from 'See Also' section of this guide)


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Environment

SAP SuccessFactors Onboarding
SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

obx, inactive user position, terminated, employee, position, org chart , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , LOD-SF-EC , Employee Central , Problem

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