3030436 - How to submit a VAR Service Desk Go-Live request - SAP for Me

Symptom

Go-Live request for partner Value-Added Reseller (VAR) with a Partner Center of Expertise (PCOE) certification
How does a VAR inform SAP that end customers' incident processing will be handled by the partner VAR system?
How to block end customers' installations which are supported by VAR partner
VAR partner wants to go live with their own incident processing system
How does a VAR block their end customers from logging support cases?
VAR partner is responsible for creating support cases for end customers they support
VAR with a PCOE certification wants to submit Go-Live request

Environment

SAP Solution Manager
SAP for Me
Creating a case using Get Support

Product

SAP Solution Manager all versions

Keywords

VAR value-added reseller , block installation , Partner Center of Expertise PCOE , end customer , installation Supported By partner , XX-SER-SAPSMP-SUP , , KBA , XX-SER-FORME , SAP for Me , How To

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