SAP Knowledge Base Article - Public

3030513 - Items Classified as Other cannot be searched in the Library

Symptom

When a user tries to search for items with item classification as Other, even if the course and the user belong to the same library, there are no results found.

Environment

SAP SuccessFactors Learning

Cause

The catalogSearchCategories[OtherLearning] configuration value is currently set to false

Resolution

Navigate to Learning Administration> Configuration> System Configuration> LIBRARY> update catalogSearchCategories[OtherLearning]=true

See Also

2687419 - Cannot search for an item within a catalog

2368893 - Unable to See Item in the LMS Catalog Search

2186608 - Item not appearing in User catalog search 

Keywords

Other, cannot find course in the catalog, item not found, no results, library, cannot search for an item, catalog , KBA , LOD-SF-LMS-CAT , Catalog , Problem

Product

SAP SuccessFactors Learning all versions