SAP Knowledge Base Article - Public

3030565 - Quick apply field not editable - Recruiting Management

Symptom

In a Quick Apply enabled job posting, some of the fields are not editable to the candidate like contact and address information. The issue is not encountered in regular (Non-Quick Apply) application.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Go to Career site

2. Open a quick apply enabled job posting

3 Some of the quick fields are not editable to the candidate

Cause

Permission for application field is not provided in Job Requisition

Resolution

In the regular application, some fields are usually being captured in the Candidate Profile like cellPhone, homePhone address, city, state and zipcode field. The candidate is expected to have write permission in these field in their candidate profile. In a quick apply, the fields that will be visible are basic information in creating profile like First Name, Last Name, Email and Country and application fields that are marked as public true. For candidate to be able to edit the fields, there should be write permission in those application fields in specific status in the pipeline.  

See Also

2859372 - Enabling Quick Apply in SuccessFactors Recruiting

Keywords

not working, cannot edit, read only , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions