Symptom
In a Quick Apply enabled job posting, some of the fields are not editable to the candidate like contact and address information. The issue is not encountered in regular (Non-Quick Apply) application.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
1. Go to Career site
2. Open a quick apply enabled job posting
3 Some of the quick fields are not editable to the candidate
Cause
Permission for application field is not provided in Job Requisition
Resolution
In the regular application, some fields are usually being captured in the Candidate Profile like cellPhone, homePhone address, city, state and zipcode field. The candidate is expected to have write permission in these field in their candidate profile. In a quick apply, the fields that will be visible are basic information in creating profile like First Name, Last Name, Email and Country and application fields that are marked as public true. For candidate to be able to edit the fields, there should be write permission in those application fields in specific status in the pipeline.
See Also
2859372 - Enabling Quick Apply in SuccessFactors Recruiting
Keywords
not working, cannot edit, read only , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem