SAP Knowledge Base Article - Preview

3031329 - Failed to send data to SF: The remote server returned an error: (500) Internal Server Error. Could not update Candidate Info object for kms user id - Onboarding 1.0

Symptom

  • The candidates are not visible in the Manage Pending Hires (MPH);
  • You can see the following message error in the Audit Trail:
    • Failed to send data to SF: The remote server returned an error: (500) Internal Server Error. Could not update Candidate Info object for kms user id [HRDataID] Error while fetching OnboardingCandidateInfo for KMS User Id: [HRDataID]
    • Failed to send data to SF: The remote server returned an error: (500) Internal Server Error. Candidate Info object is not found. Cannot proceed with Paperworkdone. Returning error


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Environment

SAP SuccessFactors Onboarding 1.0

Keywords

ONB, OBD, 1.0, OnboardingCandidateInfo, Audit Trail, Manage Pending Hires, error, 500, OCI, MPH, kms, user, integration, failure, SF_INTEGRATION, Internal, Server, Error , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

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