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3031738 - BPC 11.1 Home page stuck on "Querying available environments"

Symptom

When trying to access to the BPC Web interface, the Home page remains on "Querying available environments" without any progress

In the browser debug console m(F12 in Chrome) the following errors are displayed:

Failed to load resource: the server responded with a status of 404 ()
[Error] Application: (#81) Server metadata was not a structure json
Uncaught TypeError: sap.epm.ui.common.Exception is not a constructor
at Object.getSecurityManager (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:32)
at Object._queryUserAuthority (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:233)
at Object._getUserAuthority (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:233)
at Object.connectToAppset (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:233)
at J1 (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:233)
at Object.Q1 [as callback] (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:233)
at _ (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:233)
at Object.succeeded (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:233)
at Object.eval (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:201)
at p (sap-ui-core.js:2070)
Failed to load resource: the server responded with a status of 404 () 

An error message is raised :


Warning: App Index not updated, 'manifest.json' could not be found in App BPC4WEBCLIENT
Warning: Component 'com.sap.bpc.controls' in repository 'BPC4WEBCLIENT' does not have a manifest.jsonfile
Warning: SAPUI5 repository BPC4WEBCLIENT belongs to application component EPM-BPC-BW4


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Environment

  • SAP Business Planning and Consolidation for the Netweaver platform version 11.1 (BPC NW 11.1)
  • BPC4HANA 200 04 (SAP BPC 11.1, FOR SAP BW/4HANA)
  • BW4HANA 200 SP5 (SAP BW/4HANA 2.0)

Product

SAP Business Planning and Consolidation, version for SAP BW/4HANA all versions

Keywords

/sap/bw/ina, Querying available environments, BPC web hanging , KBA , EPM-BPC-NW , NetWeaver Version , Problem

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