Symptom
When trying to access to the BPC Web client, the Home page remains on "Querying available environments" or "starting the load of the home page" without any progress
In the browser debug console m(F12 in Chrome) the following errors are displayed:
Failed to load resource: the server responded with a status of 404 ()
[Error] Application: (#81) Server metadata was not a structure json
Uncaught TypeError: sap.epm.ui.common.Exception is not a constructor
at Object.getSecurityManager (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:32)
at Object._queryUserAuthority (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:233)
at Object._getUserAuthority (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:233)
at Object.connectToAppset (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:233)
at J1 (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:233)
at Object.Q1 [as callback] (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:233)
at _ (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:233)
at Object.succeeded (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:233)
at Object.eval (:44300/sap/epm/bpc/web/resources/sap/epm/ui/bpc-all.js?eval:201)
at p (sap-ui-core.js:2070)
Failed to load resource: the server responded with a status of 404 ()
An error message is raised :
Warning: App Index not updated, 'manifest.json' could not be found in App BPC4WEBCLIENT
Warning: Component 'com.sap.bpc.controls' in repository 'BPC4WEBCLIENT' does not have a manifest.jsonfile
Warning: SAPUI5 repository BPC4WEBCLIENT belongs to application component EPM-BPC-BW4
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Environment
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SAP Business Planning and Consolidation 11.0, version for SAP BW/4HANA
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SAP Business Planning and Consolidation 11.1, version for SAP BW/4HANA
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SAP Business Planning and Consolidation 2021, version for SAP BW/4HANA
Product
Keywords
EPM, BPC NW, Business Planning and Consolidation for NetWeaver, SAP BPC FOR NetWeaver, /sap/bw/ina, Querying available environments, BPC web hanging , KBA , EPM-BPC-NW , NetWeaver Version , BW-PLA-BPC , BPC 'embedded model' , EPM-BPC-BW4 , BPC/4 , Problem
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