SAP Knowledge Base Article - Preview

3032022 - Catalog Category Descriptions are Missing in Ticket Reporting

Symptom

Reports based on the data sources "Ticket Time Points and Contact Party" or "Ticket" show no descriptions in "Service Category" when logged on in a certain language. In another language, the descriptions are shown.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2011

Keywords

analytics, reports, ticket, all tickets, service category catalog, description missing, translation missing, object category, service category, cause category, incident category , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Product Enhancement

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