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3032024 - Error: This email address already exists for your selected customer. Our policy does not allow the use of an existing email address for the same customer. - SAP for Me

Symptom

  • Error: This email address already exists for your selected customer. Our policy does not allow the use of an existing email address for the same customer. Please use a unique email address.
  • Email address duplicate check for new S-user ID requests
  • Trying to create another user with the same email address as another user under the same customer number
  • Error indicating user with this email address already exists
  • Error indicating S-user already exists
  • While creating a new user, get an error message
  • Cannot create another S-user
  • Email duplicates found
  • Multiple S-user IDs with the same email address
  • Can I have more than one S-user ID under the same customer number?
  • Cannot create more than one S-user ID for a user under the same account 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP for Me -> User Management
  • Does not apply to Technical Communication User IDs

Keywords

Error, this email address already exists, S-user, enmail, email duplicates found , KBA , XX-SER-FORME , SAP for Me , Problem

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