SAP Knowledge Base Article - Public

3032038 - Route Map label shown on Job Requisition is incorrect

Symptom

Route Map label displayed on the requisition is different from what is configured in Admin Center > Manage Route Maps.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Create job requisition
  2. Check route map displayed at the top os the page
  3. Notice a label for one or more of the steps are different from what is configured in Admin Center > Manage Route Maps

Cause

  • The route map labels are configured in multiple languages and some languages have the label configured with different text/wording.
    • The user acccessing the requisition has their language in the system set to a language in which the route map has a different label for.
  • You can check this by going to Admin Center > Manage Route Maps, and change the language drop-down here to a different language and check the labels.

Resolution

There are two things you can do to resolve this:

  1. Please update the label for the languages to match
  2. OR change the user's language to the language that's configured with the label you want them to see.

Keywords

SF, Success Factors, RCM, route map label wrong , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions