Symptom
- Error: "Package is invalid: 'CRX_REQUIRED_PROOF_MISSING'. " occurs when setting up multiple displays for Digital Boardroom and installing "multi-desktop-full-screen-for-chrome.crx" on Chrome
Environment
- SAP Analytics Cloud 2021
- Chrome
Reproducing the Issue
- Configure multiple displays for Digital Boardroom by following the help guide.
https://help.sap.com/viewer/00f68c2e08b941f081002fd3691d86a7/release/en-US/5ef6a92fcc73491ab8a1ca49cc9bdbf1.html
- Install multi-desktop-full-screen-for-chrome.crx package in Chrome by following the guide.
https://github.com/SAP/digitalboardroom-multidesktop-fullscreen-chrome
- Error occurs when drag multi-desktop-full-screen-for-chrome.crx into the extensions page within Google Chrome.
Cause
This depends upon Chrome policy.
Policy for Chromium:
https://www.chromium.org/administrators/policy-list-3#DeviceBlockDevmode
Resolution
Workaround1:
Turn on "Developer mode" on top right of chrome://extensions, then drag multi-desktop-full-screen-for-chrome.crx into the extensions page.
Workaround2:
It could be the corporate setting from customer IT.
Here is how administrators set Chrome browser policies on managed PCs:
https://support.google.com/chrome/a/answer/187202?hl=en#zippy=
See Also
- How to find User Assistance for SAP Analytics Cloud?
- Ask a question on the SAP Community!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
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Keywords
CRX_REQUIRED_PROOF_MISSING, multiple displays, Digital Boardroom, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-BR , SAC Boardroom , Problem