Symptom
New Meter Reading button is not available for all premises in SAP Cloud For Customer.
Environment
SAP Cloud for Customer Integration with SAP ISU
Reproducing the Issue
- Go to the Utilities work centre.
- Go to the Premise view.
- Search for and open premise ABC (ABC represents premise name/ID).
- Navigate to the Connection Details facet.
- Select the Device under Object Hierarchy.
- Under Meter Readings the New Meter Reading button is missing.
Cause
The Meter is AMI Meter.
Resolution
Meter reading is only available for Non-AMI Meters. For AMI Meters, user is able to 'PING', Connect/Disconnect only.
Keywords
AMI Meter, New Meter Reading, Utilities, Meter, Premise, Connection Details, Device, Object, Connect, Disconnect, AMI, , KBA , LOD-CRM-IND-UTL , Utilities , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions