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3032471 - IAS user creation fails with the error "409 User profile with email [<name>@<domain>] already exists", however, the IAS configurations are set that the e-mail is not a unique identifier

Symptom

  • Synchronizing user with Identity Provisioning (IPS) fails with the error "409 User profile with email [<name>@<domain>] already exists", however, the SAP Cloud Identity Services (IAS) configurations are set that the e-mail is not a unique identifier.
  • The login name (userName) is set as a unique identifier in Identity Authentication.
  • The email is unique in the source as per the KBA:2907578 - Failed or missing users during IPS provisioning - User profile with email [<name>@<domain>] already exists


@] already exists", however, the IAS configurations are set that the e-mail is not a unique identifier"> Read more...

Environment

  • Identity Authentication as target system
  • Identity Provisioning

Product

Identity Authentication 1.0 ; Identity Provisioning 1.0

Keywords

409 User profile with email already exists, failed, unique identifier,  , KBA , BC-IAM-IDS , Identity Authentication Service , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem

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