Symptom
An error happens when trying to configure an instructor account using Zoom.
Validation Error You must correct the following error(s) before proceeding:
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Environment
SAP SuccessFactors Learning
Reproducing the Issue
- In Learning Administration, go to People > Instructors.
- Search for the instructor account you want to configure and edit it.
- Go to the 'VLS Settings' tab.
- Type the e-mail address in the Account ID field and select '
- Click 'Apply Changes' and the error will happen.
Cause
Incorrect value configured for the <api_key> parameter in the XML file.
Resolution
- In Learning Administration, go to System Administration > Configuration > VLS Configuration.
- Edit the file for your Zoom server.
- Check the value between the tags <api_key>.....</api_key>
- Apply the correct value and save the changes.
The API key is generated using the JWT app type in the Zoom App Marketplace. If you need assistance generating this key, please contact Zoom support.
See Also
Keywords
zoom, vls, api_key, validation error, JWT, Tokenio.jsonwebtoken.security.WeakKeyException , KBA , LOD-SF-LMS-VLS , Virtual Learning System , Problem
Product
SAP SuccessFactors Learning 2011