SAP Knowledge Base Article - Public

3033312 - Push notifications on don't work on Android

Symptom

  • Android Success Factors app is not displaying push notification

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Recruiting Management (RCM)

Reproducing the Issue

  • Login to Bizx
  • Make any operator the approver of any offer or any Job requisition.
  • Now when checked in IOS devices , the number of push notifications displays.

  • But when checked in Android the same is not displayed



Cause

The Android app does not support the red badge number. This is expected behavior. 

Resolution

The Android app does not support the red badge number. This is an expected behavior. 



Keywords

Push notifications, RCM-53066, IOS, Android Push notifications , KBA , LOD-SF-RCM-MOB , Mobile Interface, Mobile Apply , Problem

Product

SAP SuccessFactors Recruiting 1905