Symptom
When opening a Ticket, the attachment is missing and an error message is being raised at the Ticket Interactions
Error message: Content in Object ABC Blocked, rule violation "Chameleon File (i.e GIFAR) detected".
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Attachment Missing; Blocked; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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