SAP Knowledge Base Article - Preview

3033770 - When Clicking on the Checkbox for New Customer During Move In Process, the Existing Customer ID is Grayed Out

Symptom

You notice that, when selecting the checkbox to create a new customer during the Move In process, any existing customer ID previously added to the process is grayed out / erased.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Move In, Premise, Customer, New Customer, Checkbox, Utilities, Grayed Out, ERP, S4, PI, IS-U, ISU, ISU Search, C4C, Cloud for Customer, Service, , KBA , LOD-CRM-IND-UTL , Utilities , How To

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