SAP Knowledge Base Article - Public

3033888 - Data not populated to custom forms - Onboarding 1.0

Symptom

  • A blank form generated with mapping and data maintained
  • Some mapping not work, such as checkbox or radio button

Environment

SAP SuccessFactors Onboarding 1.0

Cause

Form template is not created through Adobe PDF Editor.

Resolution

  1. Download the form template that has the issue.
  2. Check Document Properties.
  3. If the PDF Producer or Application is Microsoft Word or other PDF editor, please re-generate the form template through Adobe PDF Editor.
  4. Upload the new form template.

Keywords

form template, mapping, Adobe PDF Editor, checkbox, radio button , KBA , LOD-SF-OBD-FRM , Country Compliance Forms , Problem

Product

SAP SuccessFactors Onboarding all versions