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3034353 - Special Characters or Characters from another Language are not printed in PDF Export - Canvas

Symptom

  • Special characters or characters from another language like Japanese (Hiragana and Katakana) and Chinese, etc. are not printed when exporting a Canvas report to PDF format
  • The result is OK for Excel, Word and Powerpoint format
  • Also affects the Arabic Language as the characters are not legible.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HXM Core 2011

Keywords

special characters, PDF export, PDF format, japanese not printed, hiragana, katakana, Canvas export, Canvas PDF , KBA , LOD-SF-ANA-EXP , Report Exports (Ad Hoc, YouCalc, ORD) , Problem

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