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SAP Knowledge Base Article - PreviewSymptom
Special characters (ampersand, accented characters, etc) are changed to HTML entities after saving them in WYSIWYG editor.
Both special characters and HTML entities can be displayed correctly in storefront and backoffice pages, but they will result in different contents during an export action.
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Environment
SAP Hybris Commerce [all versions]
Product
SAP Commerce Cloud all versions
Keywords
HTML entity, WYSIWYG editor, ampersand, encode, export, TBD , KBA , CEC-SCC-CDM-BO-APP , Applications , Problem
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