SAP Knowledge Base Article - Public

3034858 - CSB Components not showing properly - Recruiting Marketing

Symptom

Some of the components (e.g Subscribe, Search Bar) on CSB are not rendering/showing as expected when viewed from the career site.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1.  Go the RMK Site. 
  2.  Check some of the components (e.g Subscribe Component, Search Component). 
  3.  The component does not look like the standard component.  

    Not Rendering properly: 




    Expected: 

Cause

  • In Site Settings XML, the Framework Type on CSB is not set to "Responsive V3".
  • Or the property <useresponsivedesign> is not set to "true".

Resolution

  1.  Go to CSB from either Command Center V2 or Admin Center. 
  2.  Go to Tools > Import & Export Tab. 
  3.  Export the Site Settings (It is recommended to have a another copy as backup).  
  4.  Search for the Configurations below. 

    1)
    <useresponsivedesign>false</useresponsivedesign>

    2)
    <setting>
    <propertyname><![CDATA[bootstrapV3]]></propertyname>
    <propertyvalue><![CDATA[0]]></propertyvalue>
    <siteid>12345</siteid>
    </setting>

  5.  Update the configuration. The new configuration will look like the one below. 

    1) Set the property to "true".
    <useresponsivedesign>true</useresponsivedesign>

    2) Set the property value to "1".
    <setting>
    <propertyname><![CDATA[bootstrapV3]]></propertyname>
    <propertyvalue><![CDATA[1]]></propertyvalue>
    <siteid>12345</siteid>
    </setting>   

  6.  Save the file and import the file on CSB. 
  7.  Go to CSB > Tools > Import and Export > Import Tab > Site Settings.  
  8.  Import and once the import is successful, you can reload the RMK site and the components should be rendering properly.

See Also

  • 3008375 - How to Display Site Integrations tab in Career Site Builder - Recruiting Marketing
  • 3062549 - XML Overview for Site Settings in Career Site Builder - Recruiting Marketing
  • 3343210 - RMK header menu always displays as fully expanded - Recruiting Marketing

Keywords

RMK, CSB Components, Responsive V3, Site Settings, Search Bar, Component, UI, display, useresponsivedesign , KBA , LOD-SF-RMK-CSB-CPT , CSB component, content, category, landing page confi issues , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

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