Symptom
Some of the components (e.g Subscribe, Search Bar) on CSB are not rendering/showing as expected when viewed from the career site.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Go the RMK Site.
- Check some of the components (e.g Subscribe Component, Search Component).
- The component does not look like the standard component.
Not Rendering properly:
Expected:
Cause
- In Site Settings XML, the Framework Type on CSB is not set to "Responsive V3".
- Or the property <useresponsivedesign> is not set to "true".
Resolution
- Go to CSB from either Command Center V2 or Admin Center.
- Go to Tools > Import & Export Tab.
- Export the Site Settings (It is recommended to have a another copy as backup).
- Search for the Configurations below.
1)
<useresponsivedesign>false</useresponsivedesign>
2)
<setting>
<propertyname><![CDATA[bootstrapV3]]></propertyname>
<propertyvalue><![CDATA[0]]></propertyvalue>
<siteid>12345</siteid>
</setting> - Update the configuration. The new configuration will look like the one below.
1) Set the property to "true".
<useresponsivedesign>true</useresponsivedesign>
2) Set the property value to "1".
<setting>
<propertyname><![CDATA[bootstrapV3]]></propertyname>
<propertyvalue><![CDATA[1]]></propertyvalue>
<siteid>12345</siteid>
</setting> - Save the file and import the file on CSB.
- Go to CSB > Tools > Import and Export > Import Tab > Site Settings.
- Import and once the import is successful, you can reload the RMK site and the components should be rendering properly.
See Also
Keywords
RMK, CSB Components, Responsive V3, Site Settings, Search Bar, Component, UI, display, useresponsivedesign , KBA , LOD-SF-RMK-CSB-CPT , CSB component, content, category, landing page confi issues , LOD-SF-RMK-CSB , Career Site Builder , Problem
Product
SAP SuccessFactors Recruiting all versions
Attachments
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