Symptom
- When viewing a story at a browser zoom percentage other than 100%, the charts and tables do not display correctly. This may include numbers cut off, or parts of a chart not being visible.
- Dimension Input Control list sometimes disappear in view mode, while displayed in edit mode.
Environment
- SAP Analytics Cloud (Enterprise) SAC
Reproducing the Issue
- Create a story at a browser zoom percentage other than 100%
- Change the zoom percentage to 100%
- Note that the story does not display correctly
or
- Create a story at 100% browser zoom percentage
- Change the zoom percentage to a value other than 100%
- Note that the story does not display correctly.
Cause
Sap Analytics Cloud only supports a browser zoom (scale) level of 100% for designing or viewing stories.
Resolution
This is documented in the help guide here.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
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