SAP Knowledge Base Article - Preview

3035161 - Quantity of Contract is Different in Utilities 360 Tab and Utilities Rate Change Tab for a Customer

Symptom

You notice that the number of records displayed for Contract is different when comparing the following tabs / sections in the Customer TI:

  • Utilities 360 tab, Hierarchy section;
  • Utilities 360 tab, Recent History section;
  • Utilities Rate Change tab, Contracts section;


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Utilities, IS-U, ISU, Contract, Contract Account, Quantity, Hierarchy, Recent History, Utilities 360, Utilities Rate Change, Tab, Account, Records, Number, C4C, Service, Cloud for Customer, Integration, , KBA , LOD-CRM-IND-UTL , Utilities , How To

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