Symptom
Jam Groups is defined to not show on Item Record, via the Entity Configuration, however the menu still shows on item.
Environment
SAP Successfactors Learning
Reproducing the Issue
- Navigate to Entity Configuration
- Remove Jam Groups
- Navigate to Item Record
- Jam Groups still appear
Cause
Admin Role with permissions that allow to see the Jam Groups on Item Record.
Resolution
Remove permissions from the admin role (Jam Group):
- Add/Edit Program Jam Groups
- Edit Item Groups
- Edit Jam Groups Email Notification Automatic Process
- View Item Groups
See Also
Keywords
Jam Groups, Hidden Submenu, Jam Groups Hidden Submenu, Not Show Item Record , KBA , LOD-SF-LMS-JAM , Integration with SAP Jam , How To
Product
SAP SuccessFactors Learning all versions