SAP Knowledge Base Article - Public

3035426 - Competency Shows as Not Met even if the expected rating and last rating are both 1

Symptom

Competency Shows as Not Met even if the expected rating and last rating are both 1

Environment

SAP SuccessFactors Career Development

Career Worksheet

Reproducing the Issue

  1. In Manage Job Profile Content > Families and Roles > Role > Competency, ratings are defined to either 1% ot 0.1% for example.
  2. And since as defined in KBA 2219817 that "The Career Worksheet does not support Zero ('0') in the competency rating scale percentage. Calculating a Competency with a zero rating will cause it to display as 'N/A' for Expected Rating and show as 'not met'"
  3.  Therefore a workaround is to define a 1% or 0.1%, however competency rating still shows as not met.

Cause

Incorrect XML Configuration for the <field-format>  for the field gap_graph

Resolution

Gap_graph field format in Career Worksheet XML is defined as <field-format>#.#</field-format>

To solve the issue, field format need to be expanded to #.## for at least 1% or #.### for 0.1% since in Career worksheet template, for field format of #.# for field "last_rating" and "gap_graph", 1% for rating scale 0-4 is rating point 0.04, so this number will be rounded as 0

Keywords

CDP-9784 , KBA , LOD-SF-CDP-CW , Career Worksheet , Problem

Product

SAP SuccessFactors HXM Core 2011