Symptom
Competency Shows as Not Met even if the expected rating and last rating are both 1
Environment
SAP SuccessFactors Career Development
Career Worksheet
Reproducing the Issue
- In Manage Job Profile Content > Families and Roles > Role > Competency, ratings are defined to either 1% ot 0.1% for example.
- And since as defined in KBA 2219817 that "The Career Worksheet does not support Zero ('0') in the competency rating scale percentage. Calculating a Competency with a zero rating will cause it to display as 'N/A' for Expected Rating and show as 'not met'"
- Therefore a workaround is to define a 1% or 0.1%, however competency rating still shows as not met.
Cause
Incorrect XML Configuration for the <field-format> for the field gap_graph
Resolution
Gap_graph field format in Career Worksheet XML is defined as <field-format>#.#</field-format>
To solve the issue, field format need to be expanded to #.## for at least 1% or #.### for 0.1% since in Career worksheet template, for field format of #.# for field "last_rating" and "gap_graph", 1% for rating scale 0-4 is rating point 0.04, so this number will be rounded as 0
Keywords
CDP-9784 , KBA , LOD-SF-CDP-CW , Career Worksheet , Problem