Symptom
A Payment that is showing on the Application Log of a Payment Run is not showing in the Payment Proposal.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Payables work center.
- Go to the Payment Runs view.
- Select relevant Run ID.
- Click View Payment Proposal.
Payment XXX is not showing in this list.
- Go to the Payables work center.
- Go to the Payment Runs view.
- Select relevant Run ID.
- Click relevant Application Log.
- Go to the Results tab.
- Select relevant line for Supplier ID.
Payee ABC: payment strategy DEF
Payment with ID XXX created in GHI
ABC - Supplier ID
DEF - Payment Strategy description
XXX - Payment Proposal ID
GHI - Payment Proposal Currency
Cause
This occurs because the Payment Proposal was Voided by a user, and it can be checked with below steps:
- Go to the Payables work center.
- Go to the Automatic Payments view.
- Show All Payment Proposals.
- Find XXX.
- Click Payment ID XXX for Payee ABC.
- Click View All.
- Go to the Changes tab.
- Click Go.
There is a change that changes Payment Proposal Status from In Preparation to Void.
Voided Payment Proposals will not show under Payment Monitor view.
Resolution
System is working as expected.
Keywords
Payment Run, Payment, Payment Proposal, Void, missing payment , KBA , payment proposal , void , payment run , missing payment , payment , SRD-FIN-ACC , Financial Accounting , How To