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3035462 - "Failed to connect to OLAP source" along with the BW user getting locked when refreshing Web Intelligence report

Symptom

  • "Failed to connect to OLAP source" along with the BW user being used for the connection getting locked when refreshing webi report
  • Before this lock, test connection is successful from IDT and CMC, and can browse cube.
  • BI Server Logs shows that the user gets locked after multiple incorrect Login "Password logon no longer possible - too many failed attempts"
  • Restarting the OS has no effect and creating new APS DSL has no effect.
  • Other possible symptoms may include: BW User used in connection getting locked. Failed to connect to OLAP source in WebI BI launchpad


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2
  • SAP BusinessObjects Business Intelligence Platform 4.3
  • Web Intelligence (WebI) 
  • BW

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

webi, bw, lock, user, OLAP, entitlement, locked, BI, BO, OLAP Connection , KBA , BI-RA-WBI , Web Intelligence , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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