SAP Knowledge Base Article - Public

3035516 - Option to choose Hire template reappears when rehiring an employee

Symptom

When rehiring an Inactive user, system gives an option to re-select the Hire Template when clicked on "Accept Match".

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

1) Go to Add New employee.

2) Select a Hire template.

3) Fill the employee details

4) System shows "Accept Match" option as employee is identified as existing Inactive user in system.

5) Choose "Accept Match" option and proceed.

6) You'll again get an option to select "Hire Template".

Cause

When you choose "Accept Match", system will redirect you to "Rehire Inactive user" page from "Add new employee" page. 

Resolution

This is expected system behavior.

Keywords

Rehire, Accept Match, Hire Template, Rehire Inactive user, Add new employee, New Hire , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem

Product

SAP SuccessFactors Employee Central 2011