SAP Knowledge Base Article - Preview

3035582 - "Communication Error; Create an Case on the SRD-CC-CI-CCS Component" When Accessing Service Control Center

Symptom

You notice that no details are shown when accessing any of the views in the Service Control Center work center. Error message "Communication Error; create an case on the SRD-CC-CI-CCS component" is also raised.


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Environment

  • SAP Cloud for Customer
  • SAP Business ByDesign

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Communication Error, create an case on the SRD-CC-CI-CCS component, upgrade, maintenance, not able to see active systems, not able to see contact details , KBA , not able to see active systems , not able to see contact details , communication error , contact srd-cc-ci-ccs , create an incident on the srd-cc-ci-ccs , SRD-CC-CI-CCS , ByD Service Control Center , LOD-CRM-ADM , Administration UI , Problem

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