/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
When you send a Thumbs Up emoji in Facebook Direct Message and that message is replicated to C4C, the message is seen blank in Social Interactions tab of the Ticket.
Read more...
Environment
SAP Cloud for Customer 2102
Product
SAP Cloud for Customer add-ins 2020 ; SAP Cloud for Customer core applications 2102
Keywords
facebook, like, thumbs up, ticket, blank, empty, interactions , KBA , interactions , ticket , facebook , blank , like , LOD-CRM-SC-SM , Social Media , LOD-CRM-SRP , Service Request Processing , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)