SAP Knowledge Base Article - Public

3036003 - Provide Feedback To Do is Missing on the SF Mobile App - Continuous Performance Management

Symptom

  • The Provide Feedback To Do is not visible on the iOS version of the SF Mobile App.
  • On the desktop version, the Provide Feedback to do tile is visible on the Home Page.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Continuous Performance Management
  • SAP SuccessFactors Mobile

Reproducing the Issue

  1. An employee receives a feedback request from another employee
  2. On the desktop version, the "Provide Feedback" to do is available on the Home Page:

provide feedback desktop.png

   3. Open the SF Mobile App

   4. On the To Do page, the "Provide Feedback" to do is not available

Cause

The "Access to non-secured objects" permission has not been granted to the employee's permission role.

Resolution

  1. Go to Admin Centre > Manage Permission Roles
  2. Select the permission role
  3. Under the Metadata Framework, enable the "Access to non-secured objects" permission and save the permission role:

rbp access to non secured objects.png

 

On the SF Mobile App, the Provide Feedback to do will display as below (Example iOS version):

 provide feedback ios.png

See Also

Continuous Performance Management Admin Guide: Role-based Permissions

Keywords

mobile, cpm, continuous performance management, provide feedback, ios, android, application, app, tab, to do, todo, missing, home, desktop, web version, access to non-secured objects, permission, rbp, role, based, employee, view, platform, error, loading , KBA , LOD-SF-CPM , Continuous Performance Management , LOD-SF-CPM-MOB , Mobile , Problem

Product

SAP SuccessFactors Performance & Goals all versions