SAP Knowledge Base Article - Public

3036270 - Error While Trying to Reopen the Quantity for Third-Party Purchase Request Document

Symptom

You have created a third party purchase request and want to reopen the quantities for further processing, however system shows an error message while trying to reopen the quantity.

Error - Purchase req. is a third-party item; cannot be reopened by buyer

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center 
  2. Go to the Purchase Requests view
  3. Select the relevant Purchase Request 
  4. Select Actions button and Reopen Quantity 
  5. Error appears

Cause

In case of third party scenario, once an item is cancelled and cancellation message will be send to predecessor. It is not allowed to reopen it again, because it can create an inconsistency. For Example: It can be purchased internally in the meantime and reopen the purchase request item can lead to severe inconsistencies.

Resolution

In this scenario, once the Purchase request is cancelled in third-party company scenario, we expect you to reject the corresponding Sales Order item and create a new Sales Order item which will create new open Purchase Request item.

Keywords

 Purchase req. is a third-party item; cannot be reopened by buyer; cannot be reopened by buyer; Purchase req. is a third-party item , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign 2011 ; SAP Business ByDesign 2102 ; SAP Business ByDesign 2105