SAP Knowledge Base Article - Preview

3036385 - How To Block Incoming E-mails To Not Create Tickets

Symptom

How to block incoming e-mails to ensure that unnecessary tickets are not created?


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2102

Keywords

Service Request, Ticket, E-mail, Email, Interaction, Timeline, Block, Create, Communication Channel, Inbound, Incoming, Spam, Irrelevant, Unwanted , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SC-EML , Email , How To

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