SAP Knowledge Base Article - Public

3036518 - Unable to Locate Web Service QueryReadAccessLogIn for Use in Communication Arrangements

Symptom

You are trying to follow the suggestion on the Enable Read Access Logging section of the SAP Help Portal and create a communication arrangement to download the RAL data, but cannot locate the QueryReadAccessLogIn service for selection during the communication arrangement setup.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Application and User Management work center.
  2. Access the Communication Arrangements work center view.
  3. Click the New button.
  4. In the first step, there is no Query Read Access Log scenario to be selected in the list.

Cause

The QueryReadAccessLogIn web service is selectable at the communication scenario level, which be maintained before creating the communication arrangement.

Resolution

 To set this up, please follow the below instructions:

  1. Go to the Application and User Management work center.
  2. Access the Communication Scenarios work center view.
  3. Click the New button.
  4. Input a Communication Scenario Name (mandatory).
  5. Click the Add Operations button.
  6. In the prompt that will open with a list of Available Operations, you will be able to locate the Query Read Access Logs service.
  7. Flag the checkbox on the left side under the Add Operation column, then click OK.
  8. Click Save and Close.

With this done, you can now go back to the communication arrangements creation and select this newly created communication scenario to use the QueryReadAccessLogIn web service.

Keywords

QueryReadAccessLogIn, Communication Arrangement, Communication Scenario , KBA , AP-RC-DP-RAL , Data Privacy: Read Access Logging , Problem

Product

SAP Cloud for Customer core applications 2011