Symptom
Manager received error message about invalid email address in PHV step: ''Enter valid email address. The email address should not contain more than 60 characters.''
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Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Initiating candidate from RCM to ONB
- In standard ‘SAP_Standard_NewHire_Setup’ panel, manager get the error message 'Enter valid email address. The email address should not contain more than 60 characters.'
Cause
There is a restriction in domain on standard ‘SAP_Standard_NewHire_Setup’ panel, the domain cannot be less than 2 or more than 4 characters.
Resolution
Here is the validation for the email field: ^[A-Za-z0-9._%-]+@[A-Za-z0-9.-]+\.[A-Za-z]{2,4}$
- If you use standard ‘SAP_Standard_NewHire_Setup’ panel, make sure the number of characters are between 2 and 4.
- If you have the requirement of longer domain, as a workaround, you can use custom panel and change the restriction of this field.
Keywords
Email, address, domain, Panel, ONB ,1.0, PHV, Onboarding, Contain, Obd, 60, Characters, SAP_Standard_NewHire_Setup, Validation , KBA , LOD-SF-OBD-EML , Emails and Notifications , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem