SAP Knowledge Base Article - Public

3036586 - Email error in PHV step (validation) - Onboarding 1.0

Symptom

Manager received error message about invalid email address in PHV step: ''Enter valid email address. The email address should not contain more than 60 characters.''

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Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Initiating candidate from RCM to ONB
  2. In standard ‘SAP_Standard_NewHire_Setup’ panel, manager get the error message 'Enter valid email address. The email address should not contain more than 60 characters.'
    email error.png

Cause

There is a restriction in domain on standard ‘SAP_Standard_NewHire_Setup’ panel, the domain cannot be less than 2 or more than 4 characters.

Resolution

Here is the validation for the email field: ^[A-Za-z0-9._%-]+@[A-Za-z0-9.-]+\.[A-Za-z]{2,4}$

  • If you use standard ‘SAP_Standard_NewHire_Setup’ panel, make sure the number of characters are between 2 and 4.
  • If you have the requirement of longer domain, as a workaround, you can use custom panel and change the restriction of this field.

Keywords

Email, address, domain, Panel, ONB ,1.0, PHV, Onboarding, Contain, Obd, 60, Characters, SAP_Standard_NewHire_Setup, Validation , KBA , LOD-SF-OBD-EML , Emails and Notifications , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding