SAP Knowledge Base Article - Public

3036655 - Customer Invoice Request can be Created for In Approval Sales Orders

Symptom

You want to know why system allows Customer Invoice Request to be created for In Approval Sales Orders.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Customer Invoicing Work Center, Invoice Requests View
  2. You can see Project Invoice Request ABC (where ABC stands for Project Invoice Request) is available for invoicing
  3. However, the respective Sales Order XYZ (where XYZ stands for Sales Order) is In Approval.

Cause

In the Project Based Sales Order, the Delivery Status and Invoice Status are finished in project side.

So the approval of Sales Order can't control the status of Sales Order.

From Project perspective, the system won't check the approval status of the Sales Order when creating a new Project Invoice Request, but only check the respective project status.

You can generate Project invoice Request via Customer Invoicing Work Center-Project Invoicing View-Projects.

Resolution

This is the current system design

See Also

 KBA 2873908 - CRM Scenario: Service - Fixed Price (Project) in Sales Order

Keywords

Sales Order, In Approval, Customer Invoice Request, Project, Project Invoice Request , KBA , SRD-CRM-INV , Customer Invoicing , How To

Product

SAP Business ByDesign 2102