SAP Knowledge Base Article - Public

3036673 - [Onboarding] Change the default Email Id for Onboarding Notifications

Symptom

Change the email id with which the Onboarding notifications are being sent to the candidate

Environment

SAP SuccessFactors Onboarding

Resolution

  • Go to Provisioning > Company Settings
  • Search for Mail Preferences
  • Change the Single Sender Email while maintaining domain name as it is 
  • If you would like to change the name displayed beside the email id, you can change the "Single Sender Name" in Mail Preferences

NOTE: This will ensure that all the modules will change the sender email. It is not specific to only Onboarding. It is not possible to only change the sender email for Onboarding.

Keywords

Email Sender, Email Id, mail preference , KBA , LOD-SF-OBX-EML , Notifications , How To

Product

SAP SuccessFactors Onboarding 2011