SAP Knowledge Base Article - Public

3036673 - How to change the default Email sender for Onboarding Notifications - Onboarding

Symptom

How to change the default Email sender which the Onboarding notifications are being sent to the candidate.

Environment

SAP SuccessFactors Onboarding

Resolution

Provisioning access is required for the changes, please reach your partner to proceed:

  1. Go to Provisioning > Company Settings
  2. Search for Mail Preferences
  3. Change the Single Sender Email while maintaining domain name as it is 
  4. If you would like to change the name displayed beside the email id, you can change the "Single Sender Name" in Mail Preferences

NOTE: This will ensure that all the modules will change the sender email. It is not specific to only Onboarding. It is not possible to only change the sender email for Onboarding.

Keywords

Email, sender, onb, mail, preference, notification, obx, onboarding, single , KBA , LOD-SF-OBX-EML , Notifications , How To

Product

SAP SuccessFactors Onboarding all versions