SAP Knowledge Base Article - Public

3036712 - "Select Transaction Type" Popup displaying when creating a Solution Order - SAP S/4HANA Cloud Public Edition

Symptom

Solution Orders cannot be created in spite of scope item 4GT (Solution Order) is activated. System doesn't allow to select any of transaction types.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Go to "Manage Solution Orders" App
  2. Click "Create" button
  3. "Select Transaction Type" popup displays

Cause

One possible reason is a lack of authorization that the role (For example, BR_SOL_ORDER_SPCLST) currently has "Write Access" set to "No Access."

Resolution

Change "Write Access" to "Unrestricted" for the corresponding Business Role.

Keywords

Solution Order, Business Role, Write Access, BR_SOL_ORDER_SPCLST, Unrestricted, Create Solution Order, Select Transaction Type, transaction type , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , Problem

Product

SAP S/4HANA Cloud Public Edition all versions

Attachments

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