Symptom
You are using Cloud for Customer Outlook Add-In and would like to know how often the synchronization happen between Outlook and C4C.
Environment
SAP Cloud for Customer
Resolution
These are the ways to get objects synced from Outlook to C4C:
- Any manual save in some object is immediately synced from Outlook to C4C. However, it may take up tp 5 minutes to get updated in C4C UI.
- Auto Sync from Outlook to C4C occur every 5 minutes automatically.
- Clicking at Send/Receive force the synchronization of all queries.
Keywords
Outlook, Add-In, Client Side, Synchronization , KBA , LOD-CRM-GW-OUT , Outlook , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2102