3037551 - How Often Synchronization Works in C4C Outlook Client Side Add-In

You are using Cloud for Customer Outlook Add-In and would like to know how often the synchronization happen between Outlook and C4C.

SAP Cloud for Customer

These are the ways to get objects synced from Outlook to C4C:

• Any manual save in some object is immediately synced from Outlook to C4C. However, it may take up tp 5 minutes to get updated in C4C UI.
• Auto Sync from Outlook to C4C occur every 5 minutes automatically. 
• Clicking at Send/Receive force the synchronization of all queries. 

Outlook, Add-In, Client Side, Synchronization , KBA , LOD-CRM-GW-OUT , Outlook , How To

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2102