3037551 - How Often Synchronization Works in C4C Outlook Client Side Add-In

You are using Cloud for Customer Outlook Add-In and would like to know how often the synchronization happen between Outlook and C4C.

SAP Cloud for Customer

These are the ways to get objects synced from Outlook to C4C:

Any manual save in some object is immediately synced from Outlook to C4C. However, it may take up tp 5 minutes to get updated in C4C UI.
Auto Sync from Outlook to C4C occur every 5 minutes automatically.
Clicking at Send/Receive force the synchronization of all queries.

Outlook, Add-In, Client Side, Synchronization, Sync time , KBA , LOD-CRM-GW-OUT , Outlook , How To

SAP Cloud for Customer add-ins all versions