3037572 - How to switch from one custom IdP to another custom IdP in SAP Analytics Cloud (SAC)

The following behavior occurs in SAP Analytics Cloud (SAC) when trying to switch from one custom IdP to another:

• Uh oh. Something went amiss

• SAP Analytics Cloud (Enterprise)
• Custom Identity Provider (IdP)

1. Logon SAC.
2. Go to System > Administration > Security.
3. Start changing SAML SSO.
4. Verify Account and open URL in Chrome incognito mode.
5. Logon SAC by using verify user.
6. Error occurs.

SAP Analytics Cloud does not support switching from custom IdP to another custom IdP.

1. Revert from Custom IdP "A" to the default IdP.
2. Configure Custom IdP "B".

For making these changes, please use the IdP Admin tool as per the following document: 2908073 - How to use the IdP Admin Tool to make changes to IdP Configuration in SAP Analytics Cloud or Datasphere when no access is available to the tenant

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