SAP Knowledge Base Article - Public

3037572 - How to switch from one custom IdP to another custom IdP in SAP Analytics Cloud (SAC)


The following behavior occurs in SAP Analytics Cloud (SAC) when trying to switch from one custom IdP to another:

  • Uh oh. Something went amiss


  • SAP Analytics Cloud (Enterprise) 2021
  • Custom Identity Provider (IdP)

Reproducing the Issue

1. Logon SAC.
2. Go to System > Administration > Security.
3. Start changing SAML SSO.
4. Verify Account and open URL in Chrome incognito mode.
5. Logon SAC by using verify user.
6. Error occurs.


SAP Analytics Cloud does not support switching from custom IdP to another custom IdP.


  1. Revert from Custom IdP "A" to the default IdP.
  2. Configure Custom IdP "B".

See Also

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SAP Analytics Cloud 1.0