SAP Knowledge Base Article - Public

3037657 - Share to group feed shows wrong @@-notify counts (shows profile instead of group)


The @@notify follower count that is displayed in sharing a post is not reflecting the group's actual number of followers (that's what the post should be referring to). 

Instead, the count is based on the user's profile follower count who shared the feed; which is not relevant as the target audience of the group post. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP JAM Collaboration

Reproducing the Issue

The following problem can be reproduced in all Jam environments: 

  1. Login to SAP JAM
  2. Post any feed in Group A
  3. Share feed post to Group B
  4. Add a message to the shared post with "@@notify"

The count of people beside @@notify will show as "0".


Engineering team will deploy a fix for the issue on March 25, 2021


share to group feed shows wrong @@-notify counts, shows profile instead of group, share feed post , KBA , LOD-SF-JAM-FED , Feed Issues , Problem


SAP Jam Collaboration 1905