SAP Knowledge Base Article - Preview

3037723 - How to add new image format for Media Conversion - SAP Commerce Cloud

Symptom

Image conversion fails with the following typical errors from ImageMagick:

  • "A problem occurred during conversion of commands -resize 30x30 with error Conversion failed. Process exited with exception for commands /usr/bin/convert bin:/tmp/src<pk>-30Wx30H -resize 30x30 /tmp/target<pk>-30Wx30Hnull"
  • "A problem occurred during conversion of commands -resize 515x515 with error Conversion failed. Process exited with exception for commands /usr/bin/convert bin:/tmp/src<pk>-515Wx515H -resize 515x515 /tmp/target<pk>-515WQx515Hnull"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

ImageMagick, ImageMagick conversion, media conversion, image conversion, webp conversion, image format, commerce cloud, , KBA , CEC-SCC-CDM-BO-APP , Applications , How To

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