3037723 - CCv2 - How to add new image format for Media Conversion

Symptom

Image conversion fails with the following typical errors from ImageMagick(imageprocessing pod)

A problem occurred during conversion of commands -resize 30x30 with error Conversion failed. Process exited with exception for commands /usr/bin/convert bin:/tmp/src<pk>-30Wx30H -resize 30x30 /tmp/target<pk>-30Wx30Hnull

A problem occurred during conversion of commands -resize 515x515 with error Conversion failed. Process exited with exception for commands /usr/bin/convert bin:/tmp/src<pk>-515Wx515H -resize 515x515 /tmp/target<pk>-515WQx515Hnull

Environment

CCv2

Product

SAP Commerce Cloud all versions

Keywords

ImageMagick, ImageMagick conversion, media conversion, image conversion, webp conversion, image format , KBA , CEC-HCS-CCAZ-CZO , Customer Zone on Azure , CEC-COM-3RD-IMGK , imageMagick , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.