Symptom
When completing Manage Pending Hires for Onboarding candidate, an error "No data available or you do not have the necessary permission" is encountered at the Compensation Information section.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Open MPH for the required candidate.
- Proceed to Compensation Information section.
- Error "No data available or you do not have the necessary permission" is displayed.
Cause
There are two possible causes for this error:
- User does not have country-specific Payment Information Detail object permissions.
- User does not have permission to fill some fields in MPH.
Resolution
Please follow the below steps for each cause:
Cause 1:
- Go to Manage Permission Roles.
- Open the role for the user completing MPH.
- Edit the permissions.
- Go to Miscellaneous Permissions.
- Grant permissions for the country-specific Payment Information Detail objects.
Cause 2:
- Go to Manage Permission Roles.
- Open the role for the user completing MPH.
- Edit the permissions.
- Go to Miscellaneous Permissions.
- Grant permissions for all the fields of MPH.
Keywords
onboarding 2.0, obx, manage pending hires, mph, no data available or you do not have the necessary permission, no data available, do not have the necessary permission, payment information, payment information detail, compensation information , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem