SAP Knowledge Base Article - Public

3038061 - Error: No data available or you do not have the necessary permission - Onboarding

Symptom

When completing Manage Pending Hires for Onboarding candidate, an error "No data available or you do not have the necessary permission" is encountered at the Compensation Information section. 

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Open MPH for the required candidate. 
  2. Proceed to Compensation Information section. 
  3. Error "No data available or you do not have the necessary permission"  is displayed. 

Cause

There are two possible causes for this error:

  • User does not have country-specific Payment Information Detail object permissions.
  • User does not have permission to fill some fields in MPH.

Resolution

Please follow the below steps for each cause:

Cause 1:

  1. Go to Manage Permission Roles. 
  2. Open the role for the user completing MPH. 
  3. Edit the permissions. 
  4. Go to Miscellaneous Permissions. 
  5. Grant permissions for the country-specific Payment Information Detail objects. 

Cause 2:

  1. Go to Manage Permission Roles. 
  2. Open the role for the user completing MPH. 
  3. Edit the permissions. 
  4. Go to Miscellaneous Permissions. 
  5. Grant permissions for all the fields of MPH.


Keywords

onboarding 2.0, obx, manage pending hires, mph, no data available or you do not have the necessary permission, no data available, do not have the necessary permission, payment information, payment information detail, compensation information , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding all versions