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3038091 - SAP Marketing - File created from Trigger Campaign not filled with Attributes from Source Interaction


A file created from a trigger based campaign does not only contain attribute values from the trigger interaction. The file is filled with attribute values coming from different interactions, not restricted to the trigger interaction.


It is expected that the file is filled with attributes from the source interaction only.


The issue can happen for an Export File action or in Open Channel Integration scenarios.



SAP Marketing Cloud Edition
SAP Marketing On-Premise from Release 1709


SAP Hybris Marketing 1709 ; SAP Marketing 1809 ; SAP Marketing 1909 ; SAP Marketing 2020 ; SAP S/4HANA Cloud 1802 ; SAP S/4HANA Cloud 1805 ; SAP S/4HANA Cloud 1808 ; SAP S/4HANA Cloud 1902 ; SAP S/4HANA Cloud 1905 ; SAP S/4HANA Cloud 1908 ; SAP S/4HANA Cloud 1911 ; SAP S/4HANA Cloud 2011 ; SAP S/4HANA Cloud 2102


Trigger Based Campaign, Email, Personalization, All Interactions, 
Segmentation Configuration, Segmentation Profile, Segmentation Object, Key Fields, CUAN_INTERACTION, Interaction Key, Export File, Open Channel , KBA , CEC-MKT-CPG-EXE , Campaign execution , CEC-MKT-MEM , Content Studio: E-Mails and other messages , CEC-MKT-SEG , Segmentation , How To

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