SAP Knowledge Base Article - Public

3038108 - Offboarding Tasks not Triggered - Onboarding

Symptom

Offboard the Employee in EC and after completing Review Offboarding Information by the Manager, no offboarding tasks created

Environment

SAP Successfactors Onboarding

Reproducing the Issue

  1. Initiate offboarding for user
  2. Complete Review Offboarding Information as Manager
  3. After completion check Offboarding Dashboard
  4. No Offboarding task created

Cause

ONB2_OFB_EmployeeReviewCheck  for employee is not yet completed.

Resolution

  1. Offboarding tasks will be created once employee or offboardee completed the ONB2_OFB_EmployeeReviewCheck.
  2. Proxy as offboardee and complete and click ONB2_OFB_EmployeeReviewCheck tile and complete the step.
  3. Then all offboarding tasks will be created and visible in Offboarding Dashboard.

Keywords

Offboarding Tasks, Review Offboarding Information, ONB2_OFB_EmployeeReviewCheck , Offboarding Dashboard. , KBA , LOD-SF-OBX-OFT , OFB Tasks , Problem

Product

SAP SuccessFactors Onboarding all versions