SAP Knowledge Base Article - Public

3038108 - Offboarding Tasks not Triggered - Onboarding


Offboard the Employee in EC and after completing Review Offboarding Information by the Manager, no offboarding tasks created


SAP Successfactors Onboarding

Reproducing the Issue

1. Initiate offboarding for user
2. Complete Review Offboarding Information as Manager
3. After completion check Offboarding Dashboard
4. No Offboarding task created


Review Offboarding Information for employee is not yet completed


Offboarding tasks will be created once employee or offboardee completed the Review Offboarding Information. 

Proxy as offboardee and complete and click Review Offboarding Information tile and complete the step. Then all offboarding tasks will be created.


Offboarding Tasks, Review Offboarding Information , KBA , LOD-SF-OBX-OCL , Onboardee Creation and Lifecylce , Problem


SAP SuccessFactors Onboarding 2105