SAP Knowledge Base Article - Public

3038108 - Offboarding Tasks not Triggered - Onboarding

Symptom

After offboarding the employee in EC and completing the Review Offboarding Information step by the manager, no offboarding tasks are created.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

1. Initiate offboarding for the user.
2. As the Manager, complete the Review Offboarding Information step.
3. After completion, check the Offboarding Dashboard.
4. Confirm that no offboarding tasks have been created.

Cause

The ONB2_OFB_EmployeeReviewCheck for the employee has not yet been completed.

Resolution

1. Offboarding tasks will be created once the employee (offboardee) completes the ONB2_OFB_EmployeeReviewCheck step.
2. Proxy as the offboardee, access the ONB2_OFB_EmployeeReviewCheck tile, and complete the step.
3. After completion, all offboarding tasks will be generated and become visible on the Offboarding Dashboard.

Keywords

Offboarding Tasks, Review Offboarding Information, ONB2_OFB_EmployeeReviewCheck , Offboarding Dashboard, Onboarding, OBX , KBA , LOD-SF-OBX-OFT , OFB Tasks , Problem

Product

SAP SuccessFactors Onboarding all versions