SAP Knowledge Base Article - Public

3038108 - Offboarding Tasks not Triggered - Onboarding

Symptom

Offboard the Employee in EC and after completing Review Offboarding Information by the Manager, no offboarding tasks created

Environment

SAP Successfactors Onboarding

Reproducing the Issue

1. Initiate offboarding for user
2. Complete Review Offboarding Information as Manager
3. After completion check Offboarding Dashboard
4. No Offboarding task created

Cause

Review Offboarding Information for employee is not yet completed

Resolution

Offboarding tasks will be created once employee or offboardee completed the Review Offboarding Information. 

Proxy as offboardee and complete and click Review Offboarding Information tile and complete the step. Then all offboarding tasks will be created.

Keywords

Offboarding Tasks, Review Offboarding Information , KBA , LOD-SF-OBX-OCL , Onboardee Creation and Lifecylce , Problem

Product

SAP SuccessFactors Onboarding 2105