SAP Knowledge Base Article - Preview

3038140 - Error Action Request_Requestor_Action Not Possible Action is Disabled

Symptom

When trying to update the Status of a ticket, the following error message is displayed: "Action REQUEST_REQUESTOR_ACTION not possible; action is disabled".


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Error Message; Unable to Change; Not Able to update Status; Ticket; Status; Error; Requestor Action; Processor Action; Planner Action; Assignment Status; Service Request , KBA , LOD-CRM-SRP , Service Request Processing , How To

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