Symptom
- What is "App Feedback" or "Provide Your Suggestions" in the Mobile app?
- Can we customize the text in the "App Feedback" or "Provide Your Suggestions"?
- How do we disable this feature?
Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Mobile
Resolution
What is "App Feedback" or "Provide Your Suggestions" in the Mobile app?
- The "Provide your suggestions" or "App Feedback" in the SF mobile app is an app feedback which is directly sent to our internal team and processed for app improvement. SuccessFactors does not respond to the suggestions or feedback given by customers. The suggestions are pooled and determined whether they are enhancements or defects which should be fixed.
- This means that the suggestions are only available to SuccessFactors internal team and cannot be exported or sent to the customers as reports.
Can we customize the text in the "App Feedback" or "Provide Your Suggestions"?
- It is not possible to change the text of this since at this time, the SAP SuccessFactors Mobile app does not support text replacement or Tier 3 translations for iOS or Android.
How do we disable this feature?
- As per current product design, there is no way to disable the feedback option.
- You may submit an enhancement request for this as per https://launchpad.support.sap.com/#/notes/2090228
See Also
2267539 - On-Device Support for SAP SuccessFactors Mobile App [SF MOB]
Keywords
app feedback, support, mobile, provide your suggestions, mobile application, disable, suggestions , KBA , LOD-SF-PLT-MOB , Mobile Issues , How To
Product
SAP SuccessFactors HCM Suite all versions