SAP Knowledge Base Article - Public

3038268 - Error "We could not validate your settings for advanced features. Please double check with your administrator that Advanced Features have been enabled or edit the connection details and try again" when configure the advanced features for HANA live data connection in SAP Analytics Cloud (SAC)

Symptom

After finished the configuration for the advanced feature "Enable Single Sign-on for mobile app users" for the HANA live data connection, got the below error when saved the connection:

"We couldn't connect to your HANA system. For more information, see our troubleshooting page."

"We could not validate your settings for advanced features. Please double check with your administrator that Advanced Features have been enabled or edit the connection details and try again."

Environment

  • SAP Analytics Cloud (Enterprise) 2021.2.8

Reproducing the Issue

  1. Follow the help guide to configure SAP Cloud Connector-based mobile Single Sign-On: https://help.sap.com/viewer/00f68c2e08b941f081002fd3691d86a7/release/en-US/35550182229c4cc6a3c2a3b43171800b.html
  2. Check the option "Enable Single Sign-on for mobile app users" and save the connection, notice that error happened. 

Cause

Incorrect configuration parameters

Resolution

Enter correct configuration parameters

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , Problem

Product

SAP Analytics Cloud 1.0